Last updated: September 8, 2025

    BlazePDF Privacy Policy

    Your privacy is fundamental to us. This policy explains how we collect, use, and protect your information.

    Privacy Policy

    This Privacy Policy describes the privacy practices of BlazePDF, Inc. ("BlazePDF," "we," "our," or "us"), a company organized under the laws of Singapore, in relation to the personal data collected, used, stored, and otherwise processed in connection with the BlazePDF HTML to PDF conversion service and related websites (the "Service"). BlazePDF has always recognized data protection as an important topic for its stakeholders in the digital age and understands the responsibility that comes with the handling of personal data. Please be aware that by accessing, using the BlazePDF Service, and/or signifying your acceptance to these terms, you agree to the practices described herein.

    This Privacy Policy applies to the personal data BlazePDF processes as a data controller and, in certain instances as a data processor, as the party that determines what personal data to collect, store, and process. The Service is not intended for use by persons under the age of 13. If BlazePDF has reason to believe that a user is under the age of 13, BlazePDF will promptly block and/or terminate that user’s account and delete all personal information previously submitted by that user, with or without notice to the user or his or her parents or guardians.

    What Personal Data is Collected and Processed by BlazePDF

    • • Account Information: Your name, email address, and company details.
    • • Billing Information: Data necessary for processing payments, which is collected and processed directly by our third-party service, Stripe. We do not receive or store your full payment card details.
    • • Operational and Usage Data: API calls, conversion statistics, request patterns, and performance metrics.
    • • Technical Data: IP addresses, browser information, device identifiers, and connection data.
    • • Content Data: The HTML content you submit for conversion. This data is temporarily processed in memory and is not stored permanently on our servers. The generated PDFs are also not stored on our servers; they are streamed directly to you and immediately purged.

    Why Your Personal Data is Processed by BlazePDF

    • • To provide you with BlazePDF products or services: To provide and maintain our Service, process your API requests, generate PDF documents, and provide customer support and respond to your inquiries.
    • • To comply with legitimate interests: To monitor service performance, detect security threats, improve our Services, develop new features, and optimize performance.
    • • To communicate with you: To send important service updates, security alerts, and billing notifications.
    • • To comply with law: To comply with legal obligations and enforce our Terms of Service.

    How Long Your Personal Data is Retained

    • • Account Data: Retained for as long as your account is active and for thirty (30) days after deactivation.
    • • Usage Logs and Analytics: Retained for twenty-four (24) months for billing, analytics, and Service improvement.
    • • Billing Records: Retained for seven (7) years as required by financial regulations.
    • • Where your personal data is required to assert or defend against legal claims, BlazePDF will retain your personal data until the end of the relevant retention period or until the claims in question have been settled. You may request data deletion at any time through your account settings or by contacting our support team.

    With Whom BlazePDF Shares Your Personal Data

    • • We do not rent or sell your personal information but may share your necessary personal data for certain business purposes with the following categories of organizations:
    • • Third parties acting on BlazePDF's behalf: We may share your personal data with trusted service providers who help us operate our platform (e.g., hosting, payment processing, analytics). All such third parties are bound by strict confidentiality agreements and data protection standards.
    • • Law enforcement: We may disclose your data when required by law, court orders, or to protect our rights and the safety of our Users.
    • • In case of business transfer: In the event of a merger, acquisition, or other business transfer, your data may be transferred to the new entity.

    Data Security

    • • BlazePDF maintains appropriate technical and organizational measures to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. All data transmission is encrypted using TLS 1.3 or higher, and data at rest is encrypted using AES-256 encryption standards.
    • • We implement industry-standard security measures, including firewalls, access controls, and intrusion detection. We also conduct regular security audits, vulnerability assessments, and penetration testing, and maintain multi-factor authentication for administrative access. BlazePDF is SOC 2 Type II compliant and has established clear incident response procedures and breach notification protocols.
    • • However, in light of the inevitable risks linked to the Internet, we cannot guarantee full protection against any leak. You are responsible for the confidentiality of your password and information appearing on your account.

    International Data Transfers

    • • Your data may be processed in countries outside your country of residence. We ensure that such transfers maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by applicable data protection laws. For international transfers, we rely on appropriate safeguards and legal frameworks, including the EU-US Data Privacy Framework and Standard Contractual Clauses (SCCs).

    What are Your Rights

    • • Depending on the applicable data protection laws, you may have some or all of the following rights with regard to your personal data:
    • • Right to Access: To request a copy of all personal data we hold about you.
    • • Right to Rectification: To request correction of inaccurate or incomplete data.
    • • Right to Erasure: To request deletion of your personal data (subject to legal retention requirements).
    • • Right to Data Portability: To request transfer of your data in a machine-readable format.
    • • Right to Object: To object to the processing of your data, particularly for marketing purposes.
    • • Right to Restriction of Processing: To request the limitation of processing under certain circumstances.
    • • Right to Withdraw Consent: To withdraw consent for data processing where such processing is based on your consent.
    • • You may exercise these rights by submitting your request to the contact information provided below.

    Cookies and Tracking Technologies

    • • In order to improve your experience on our website, BlazePDF uses cookies and other similar technologies. We use different types of cookies:
    • • Essential Cookies: Required for authentication, security, and core service functionality.
    • • Analytics Cookies: Help us understand usage patterns and improve our Service.
    • • Performance Cookies: Monitor API response times and Service reliability.
    • • We do not use third-party advertising or tracking cookies. You can control cookie preferences through your browser settings. Session tokens expire automatically for security.

    Additional Privacy Notice for California Residents

    • • Under the California Consumer Privacy Act of 2018 (“CCPA”), applicable to California residents, you are entitled to the following additional rights with regard to your personal information:
    • • Right to Know: You have the right to request that BlazePDF discloses to you certain information about our collection and use of your personal information over the past 12 months.
    • • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
    • • Right to Opt-Out: You have the right to opt-out of the sale of your personal information; however, please note that BlazePDF does not sell personal information.
    • • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
    • • To exercise these rights, please contact us using the information below.

    Children's Privacy

    • • Our services are not directed to children under 13 years of age.
    • • We do not knowingly collect personal information from children under 13.
    • • If we learn we have collected information from a child under 13, we will delete it immediately.
    • • Parents or guardians may contact us to review, delete, or stop further collection of their child's information.

    Contact Us

    For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

    This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.