Privacy Policy

1. Information We Collect

• Account Information: Name, email, and payment details.
• API and Usage Data: API requests, performance metrics (no document storage).
• Technical Data: IP address, browser type, and security logs.

2. How We Use Your Information

• Service Delivery: To provide, maintain, and improve our PDF conversion service.
• Billing and Payment Processing: To manage subscriptions, process payments, and handle billing inquiries.
• Customer Support: To respond to your support requests and communicate important updates.
• Service Improvement: To analyze usage data and enhance the performance, security, and features of Blaze PDF.
• Compliance: To comply with legal obligations, protect our rights, and ensure the integrity of our service.

3. Data Storage & Retention

Blaze PDF does not store converted documents. API usage logs are retained for monitoring and security purposes.

• Conversion Data: As stated, conversion requests are processed in real time, and no conversion content is stored on our servers.
• Account and Payment Information: We retain your account details and payment records for as long as your account is active and as necessary to meet our legal and contractual obligations.
• Analytics and Usage Data: Usage data is kept in aggregate form and is not linked to personally identifiable information.

5. Data Security

We use industry-standard security measures—including encryption, secure data storage, and strict access controls—to protect your personal and payment information. Our infrastructure is built on trusted platforms (such as AWS) that adhere to robust security standards.

6. Compliance with Regulations

Blaze PDF is committed to compliance with relevant data protection regulations, including:

• GDPR: We follow the principles of the General Data Protection Regulation to protect the personal data of our users in the European Economic Area.
• HIPAA: For customers in regulated industries, our systems are designed to support compliance with HIPAA requirements regarding the handling of sensitive data.

7. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors, hosting services) who support our business operations and are contractually bound to maintain the confidentiality and security of your data.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: Request a copy of your data.
• Correction: Update incorrect or incomplete data.
• Deletion: Request deletion of your account data.
• Restriction: Limit how we process your data.

If you wish to exercise any of these rights, please contact us using the information provided below.

9. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience and collect anonymous usage data. You can control cookie settings through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on our website and update the “Last Updated” date. We encourage you to review this policy periodically.